Last updated: 15 April 2026
This Privacy Policy describes how AheadWard Australia Pty Ltd (ABN 73 619 482 031) ("we", "us", "our") collects, uses, and discloses personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
AheadWard Australia Pty Ltd is a company registered in New South Wales, Australia. Our registered office is at Level 8, 1 Market Street, Sydney NSW 2000. We operate this website and sell the Magnetic Fly Threader & Knot Tying Tool directly to consumers across Australia.
We collect personal information that is reasonably necessary for our business functions, including:
We do not collect sensitive information (as defined by the Privacy Act) unless you voluntarily provide it and it is necessary for a specific purpose.
We collect personal information directly from you when you place an order through our website, contact us by email or phone, subscribe to our newsletter, or browse our website (via cookies and analytics tools).
We use your personal information to process and fulfil your orders, communicate with you about your order, respond to your enquiries, send you promotional communications (where permitted), improve our website and products, and comply with our legal obligations under Australian law.
We may disclose your personal information to delivery and logistics providers (e.g., Australia Post) to fulfil your order, payment processors to securely process your payment, IT and cloud service providers who assist us in operating our website, and law enforcement or regulatory bodies where required by law. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
Some of our service providers may be located overseas (for example, cloud hosting providers in the United States). Where we disclose personal information to overseas recipients, we take reasonable steps to ensure those recipients handle your information consistently with the Australian Privacy Principles.
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our website uses SSL/TLS encryption for data transmission. We restrict access to personal information to authorised personnel only.
Our website uses cookies to improve your browsing experience and to collect anonymous usage statistics. You may disable cookies through your browser settings; however, this may affect the functionality of our website.
Under the Privacy Act 1988 (Cth), you have the right to request access to the personal information we hold about you and to request that we correct any inaccurate information. To make such a request, please contact us using the details below. We will respond within 30 days.
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us in writing. We will investigate and respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.
AheadWard Australia Pty Ltd
ABN: 73 619 482 031
Level 8, 1 Market Street, Sydney NSW 2000
Email: [email protected]
Phone: 1800 312 847
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised "Last updated" date. We encourage you to review this policy periodically.