Last updated: 15 April 2026
These Terms of Service ("Terms") govern your use of the website operated by AheadWard Australia Pty Ltd (ABN 73 619 482 031) ("AheadWard", "we", "us", "our") and any purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.
AheadWard Australia Pty Ltd is a company incorporated in New South Wales, Australia (ABN 73 619 482 031). Our registered office is at Level 8, 1 Market Street, Sydney NSW 2000. We sell the Magnetic Fly Threader & Knot Tying Tool and related products to consumers in Australia.
By using this website or placing an order, you confirm that you are at least 18 years of age, have the legal capacity to enter into a binding contract, and agree to these Terms in full. If you do not agree with any part of these Terms, please do not use our website or place an order.
When you submit an order through our website, you are making an offer to purchase the product(s) at the stated price. A binding contract is formed only when we send you an order confirmation email. We reserve the right to refuse or cancel any order at our discretion, including where products are out of stock or where we suspect fraudulent activity.
All prices displayed on our website are in Australian Dollars (AUD) and include GST where applicable. We reserve the right to change prices at any time without notice, but any change will not affect orders already confirmed. Payment must be made in full at the time of ordering.
We deliver to addresses within Australia. Estimated delivery times are provided as a guide only and are not guaranteed. We are not liable for delays caused by third-party carriers, natural disasters, or other circumstances beyond our reasonable control. Risk of loss or damage passes to you upon delivery.
Our products come with guarantees that cannot be excluded under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)). You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
In addition to your rights under the Australian Consumer Law, we offer a 90-day satisfaction guarantee. If you are not satisfied with your purchase for any reason, you may return the product within 90 days of delivery for a full refund of the purchase price (excluding return shipping costs), provided the product is returned in its original or near-original condition. To initiate a return, please contact us at [email protected].
All content on this website, including text, images, graphics, logos, and product descriptions, is owned by or licensed to AheadWard Australia Pty Ltd and is protected by Australian and international copyright laws. You may not reproduce, distribute, or use any content without our prior written consent.
To the maximum extent permitted by law, our liability to you for any loss or damage arising from your use of our website or products is limited to the amount you paid for the relevant product. We exclude all liability for indirect, special, or consequential loss or damage. Nothing in these Terms limits any rights you have under the Australian Consumer Law that cannot be excluded by agreement.
You must not use our website to engage in any unlawful activity, transmit spam or malware, attempt to gain unauthorised access to our systems, misrepresent your identity, or scrape data from our website without permission.
These Terms are governed by the laws of New South Wales, Australia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.
We encourage you to contact us directly to resolve any dispute before initiating formal proceedings. You may also contact NSW Fair Trading at www.fairtrading.nsw.gov.au or the ACCC at www.accc.gov.au.
We may update these Terms from time to time. The updated version will be posted on our website with a revised "Last updated" date. Continued use of our website after any changes constitutes your acceptance of the new Terms.
AheadWard Australia Pty Ltd
ABN: 73 619 482 031
Level 8, 1 Market Street, Sydney NSW 2000
Email: [email protected]
Phone: 1800 312 847